Dreamcast, an enterprise registration and CRM platform for events, has introduced Ticket ka ATM, its self-service kiosk built to help organisers handle ticket validation, ticket printing, and wristband issuance at high-traffic live events. The kiosk allows attendees to verify their entry using a QR code or facial recognition and receive their event ticket or wristband in seconds.
For event organisers of concerts, festivals, award shows, comedy shows, and other large live gatherings, peak arrival windows can create substantial strain on box-office counters and entry teams. Hundreds of attendees may show up in the same brief period, leading to queues as staff confirm tickets, hand out credentials, and address exceptions. Ticket ka ATM is intended to spread this entry traffic across multiple self-service points, lessening the reliance on a single crowded counter.
“Peak hour is where event entry systems are truly tested. When hundreds or thousands of attendees arrive together, adding more people behind the counter does not always solve the problem,” said Gautam Seth, Co-Founder and Director, Dreamcast. “With Ticket ka ATM, we are giving organisers another way to handle that rush. Attendees can validate themselves, collect their ticket or wristband, and keep moving, while the event team can focus on exceptions and overall crowd management.”
Ticket ka ATM syncs with the event’s registration and ticketing data to verify attendees at the entry point. Attendees can scan their QR ticket or use facial recognition, based on the event configuration. Once verified, the kiosk prints the required ticket or wristband. Dreamcast notes that QR codes and attendee faces can be processed in 2–5 seconds, while personalised tickets and wristbands can be printed within 10 seconds.
Ticket ka ATM is aimed at tackling another issue common to high-footfall events: limited entry infrastructure. Rather than routing every attendee to the same box-office counter, organisers can place multiple kiosks across the entry area or at different access points. With multiple units, Dreamcast says the setup can handle up to 300 guests in 10 minutes, depending on the event configuration and deployment.
The kiosk also supports offline operation, enabling ticket validation and printing to continue during temporary connectivity disruptions. Once connectivity is restored, the system automatically syncs the data. Organisers can track check-in activity via a real-time dashboard, giving event teams visibility into attendee entry while the event is in progress.
“Self-service has already changed how people interact with everyday services. We saw an opportunity to bring the same operational thinking to live events, where peak-hour entry can determine how smoothly the entire event begins,” said Siddharth Shah, Co-Founder and Director, Dreamcast.
Designed for portability and quick deployment, Ticket ka ATM can be positioned across multiple entry points based on venue layout and expected attendee flow.
Ticket ka ATM is built for concerts, music festivals, Dandiya and Navratri events, New Year’s celebrations, award shows, comedy shows, and other ticketed events where large numbers of attendees are expected to arrive within a short period. The launch marks another addition to Dreamcast’s growing portfolio of on-ground event solutions designed to connect registration, ticketing, access, and attendee movement.
About Dreamcast
Dreamcast is an enterprise registration and CRM platform for events, built on a unified ecosystem of on-ground solutions, workflow applications, and platform extensions. Our ecosystem helps organisations manage registrations, attendee journeys, access control, accreditation, communication, and reporting, while consistently improving productivity and streamlining operations before, during, and after every event.
Learn more at https://www.dreamcast.in/
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Ayushi
Dreamcast India
+91 95099 36100
contact@dreamcast.co
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